Return Policy
At Fabrics Star, we strive to provide our customers with the highest quality fabrics, We understand that sometimes a return may be necessary, and we want to ensure that the process is clear and straightforward for our valued customers.
Return Eligibility
Before initiating a return, please note the following eligibility criteria:
- All discounted items and accessories are final sale and cannot be returned.
- Returned items must be unworn and unwashed.
- You have 14 days from the date of receiving your order to initiate a return.
- For mailed returns, the items must be scanned by USPS or UPS within 14 days of receipt. Shipped returns require an email with the tracking number for verification.
Return Process
If you meet the eligibility criteria and wish to return an item, please follow these steps:
- Contact our customer service team at Fabrics Star by phone or email to initiate the return process. Our contact information is provided below.
- Package the unworn and unwashed merchandise securely, ensuring that it is protected during transit.
- Ship the package back to us using a reliable shipping method. Please include the tracking number in the email to ensure a smooth return process.
- Once we receive and process your return, you will receive a refund for the amount paid, minus the shipping costs.
Contact Information
If you have any questions or need assistance with your return, please don't hesitate to reach out to our customer service team:
- Trade name: Fabrics Star
- Phone number: 8845-513-6652
- Email: info@Fabricsstar.com
- Physical address: 5 Krolla Drive #212, Monroe NY 10950, United States
Please note that all orders placed with Fabrics Star are processed securely and cannot be canceled once they are placed. We appreciate your understanding in this matter.
Thank you for choosing Fabrics Star for all your fabric needs. We are committed to providing you with exceptional products and service.